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He Called Me the Cleaner in Front of the Whole Bluebell Line

"Get the cleaner off this train," Norman said, and then his shoulder was against mine.

Jean Fairhurst wears a navy high-vis and a grey headscarf over a checked shirt, and she signs every duty roster on the Bluebell Line. Norman Bryce wears brown tweed with leather elbow patches and an enamel board badge, and he decided from the coat what I was worth.

Bank holiday gala morning, hard sun on the platform, the 11:40 breathing steam at the buffers. Norman comes through the barrier first, tells a family in front of him which seats to take, then looks at my vest and asks the platform who let the agency staff on.

I asked him for his pass. He called me the cleaner twice, so the family would hear it cleanly.

I said, "Say that again for the guard."

He said, "You don't sign anything here."

Then he moved. His right shoulder drove into mine and pinned me back against the guard's van door. The steel bucket swung out of my hand, tipped, and the water went over the platform edge and slapped flat across the sleepers below. My headscarf slipped loose. The door handle caught my left wrist and opened a red graze on it.

Nobody on the platform moved. A trainee guard named Ceri half stepped forward and froze, because three volunteers had told her never to contradict Mr Bryce. She knew why the regulars put the station clock behind them and didn't look up when it struck eleven. She knew, and she stood still.

I didn't let go of what was in my other hand. The roster I'd pinned inside the van at half past six that morning, blue biro down the columns, my signature at the foot.

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