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The Maitre D' Mocked His Ironed Shirt — Then the Banquet Liquor Permit in His Coat Named the Room

"Ironing at home doesn't make it a uniform," Laurent said, two fingers tapping the crease on Amari's shirt.

Amari Savoie has been a banquet server at this Gulf Coast hotel for two weeks. He keeps his mouth shut, sets water glasses, and lets the maitre d' run the floor chart. By Friday night he can lose the weekend gala shift, the biggest money night of the quarter, and he can lose it without ever raising his voice.

Laurent Bihm has run this ballroom for years. The floor chart lives against his chest. The gratuity pool is his to divide. The coat-check fees have gone into his pocket since spring.

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