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The Sales Floor Lead Mocked His Repaired Shoes — Then the Store Transfer Deed in His Binder Named the Department

"We hire people, not patch jobs," Vance said, pointing at Kelvin's resoled shoes in front of the whole appliance aisle.

Kelvin Voss has three weeks on the sales floor and a slim black binder he never sets down. Elvie Sibley has twenty-two years in that store and one shift she wants back out front. Vance Duplantis has a clipboard, a lanyard, and the schedule.

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